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Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Bought my first bike from Ritebike! Honda CB600F and I love it. They knew it was my first bike and I was a bit nervous but they really went out of their way to be helpful and friendly. Thank you to Steve & Richard in the office!!
Susan Mullen
I came to look at a bike with my son, looking for a 125cc bike. He was actually a little nervous as he hadnt even taken his cbt yet. We didnt buy a bike that day because as we have it planned for next month. But I can say i will be buying from Ritebike, they were lovely to my son and made him feel very happy and comfortable. The bikes were cheap but in good condition. See you soon Ritebike!
Brilliant service and bike. The guys in the office were chatty and clearly bike loves themselves, talked me through the bike and finance deal (which i'd never had before so they explained how it all works). Bike was delivered when promised. Big thanks to Rob in the office.
Gary Finley
My Fatboy was delivered to me yesterday and i am extremely pleased, thought I would write on here to prove it! Its a little unsettling buying without seeing the bike in person, however the sells man I spoke to (Rob) talked me through every little mark on the bike while I was on the phone. The description was spot on, nothing to sugarcoated or missed out. Price was unbelievable. Would recommend dealing with this company.
Purchased a Fireblade 12 months ago the bike is mint and hasn't missed a beat, brilliant customer service I highly recommended Rite Bike, my next purchase will defiantly be with them, feel confident your dealing with a good company and the bikes are priced very reasonable
Got my triumph scrambler from ritebike, about a grand cheaper then anywhere else in the UK. I was assuming the bike and service would be a bit sketchy because of the price, but i had accounted for that in my money and was ready to spend more on the bike once id got it. Bike came. Its running perfectly. I don't understand how it works and i don't really care, all i know is i paid hardly anything for it and its ideal. Very very very happy.
ridiculously cheap bikes at this place! I got my ducati 821 about 5 months ago and thought for the price i was probably in for some trouble but its still going strong. when i want to change bikes ill be heading back
Well after buying a bike from Rite Bike I then thought I would check What reviews were said this company. Lots of negative comments and I started to panic "what have I done"
I thought I would go with my gut instinct and take a chance.
Anyways bike arrives at 7am on a dark Thursday morning. So I gets my spotlight out checking bike over flapping about the reviews I had read days earlier.
Thinking sumit Got to be wrong.
Cut long story short had bike a few weeks and done a bit research contacting old owner to verify mileage etc.
Bike is spot on and the salesman was a canny lad accepted my offer and bike was there on time as they said.
Well done rite bikes you do need more positive reviews!!

Steve, Northumberland
Just felt I had to write a review and say thank you Ritebike, truly 5 stars. My passion, my hobby and everyday transport is riding motorcycles. I have ridden continuously for 24 years, ride all year round up to 150 miles a day and coupled with being a Senior Engineer at one of the worlds most prestigious engineering companies, consider my self to understand and appreciate all aspects of motorcyclng.

I have just picked up another fantastic, better than hoped for motorcycle from Ritebike, a absolute belter of a BMW R1100SS! As alway it's as described, serviced, MOTed and putting a smile on my face and for loads cheaper than elsewhere in the UK, brilliant!! And this is not a lucky fluke as I have honestly brough. Privately on separate occasions over 40 motorcycles over 6 years and never had a bad experience and even if after the sale something has gone wrong with the motorcycle after the sale in a reasonable time , which can happen with a used bike, they have always come up with a satisfactory conclusion that's been far better than other dealers I have dealt with over the years. The guys from the technicians to the owners are genuinely friendly, helpful and honest, always making the experience of buying a used bike a good one!

So keep up the 5 star service Ritebike. Thanks.
Geoff Crosswaite
I'll keep this brief - if you're looking to buy a motorbike or swap the one you have simply look no further. Ritebike has a fantastic selection of bikes to suit all tastes and budgets plus great staff who are knowledgeable, professional and approachable. Im so pleased I bought my bike from them and can't recommend them enough!
Daniel J. Aquilina
I saw the bike online, managed to sort everything out by email and bank transfers, Guy i dealt with was really helpful and patient sending me a video of bike which was like a virtual tour as he went over it millimetrically, sent someone to collect buy and had it shipped over to Malta, bike was as described or even better, price was reasonable and was paid in installments
sam shaw
Well what can I say... it's been emotional!
There were some mistakes made with the first bike I purchased and when I made them aware they were more than happy for me to take it back and chose another bike or get my money back, I chose to purchase another bike and the guys pulled out all the stops to get it ready for me ASAP.
When you are selling over 50 bikes per week there are bound to be mistakes made but it's all about how you deal with the mistakes to keep a customer happy and these guys are 100%.
Will be back for another next year. 👍
Purchased a 2002 Kawasaki Gpz500s over the phone, (£200 deposit) having seen the bike on their Ebay listings. Paid for delivery to South Wales, and it arrived when they said it would with the driver being most helpful and polite. The balance of the purchase price was paid after inspecting the bike. The condition of the bike was as described - if not better, serviced, complete with new M.O.T. (no advisories) lots of history (old M.O.T's and servicing receipts), all keys (inc. spares) and paperwork.

The whole process was transparent and professional. no problems whatsoever. I would have no hesitation in recommending RiteBike.

Thanks again.
Bob McCurdy
Absolutely first class , saw the bike I liked on the web site , phoned about it on Monday and came to an agreement , the guys put a years mot on it and a new tyre on front and had the bike fully serviced and delivered to my door by 6am on Wednesday, could not be happier with the service , this won't be the last bike I buy from these guys , thanks again
Mark Hardcastle
Very enjoyable experience. No pressure to purchase just left to roam around at my leisure. Having chosen my bike I dealt with Richard the salesman couldn't fault the Lad made everything easy from the coffee to signing the paperwork to delivery of my bike. Give these guys ago if your thinking of getting a bike.
Tracey Barker
Me and my partner have bought 5 bikes from Rite Bike. Ranging from a £1500 GZ125 to a £6000 Harley Davidson. We both find it a great place to browse, there is absolutely no pressure and you are free to take as long as you like - Signs saying 'Please do not sit on this bike, ask a member of staff for assistance' will not be found here.

We often spend more than an hour there! It's a treat for us to look around, it's like going out for the day. They always have 100's of bikes in stock and that stock changes fast. Never had a problem, and all of the bikes we've bought have been brilliant. Not one issue. We love Rite Bike. :)
Neil Palmer
Fantastic prices and willing to deal further. Brilliant staff leave you alone unless you want help. No hard sell. Service and 42 point health/ safety check after purchase and whatever it needs, they supply. Can't fault. Would definitely use again and shall not hesitate to recommend.
I bought a Harley from ritebike and was very happy with the bike and service I received.

The bike was delivered promptly

Highly recommend business
The staff said hi to me as I walked in then let me get on looking around, came and spoke to me later and we agreed a VERY reasonable price on my transalp. Couldn't believe the amount of bikes at this place!! Would 100% recommend popping in.
Happy with Ritebike and the honda 125cc I purchased from them, ill be back once ive passed my test.
The staff were really helpful, the bikes are all out with keys in so you can just browse and start them on your own without salesman pressure. Also once I had chosen I managed to get a great deal on an already good priced bike (2002 Yamaha R1). Regardless of other reviews, on my own experience I would certainly use Ritebike (I think it was Scott) again.... :)
Gillian Flaherty
Having just passed my bike test I called in to my local bike shop Rite Bike.
I'm not one to usually write reviews, good or bad but I'd defiantly recommend these guys!
I didn't buy the bike on my first visit as I wanted to shop around but they had the bike I wanted and couldn't be beaten on price plus the service I received was great.
I'll defiantly be a repeat customer :)
P6 parkings

Friendly staff, extremely well priced motorcycle. Thank you Steve for your advice and help!
Charlie Smith

Great service and value for money at Ritebike, thank you to Chris in the office and Gary who delivered my bike. I would be happy recommending this company to friends.
Excellent experience with Ritebike, very good service, quality of bike and price. I would definitely recommend them to my friends.
Peter Towell
Richard shenk
You only discover the quality of CS when something goes wrong. I recently bought a Triumph Sprint from Ritebike that developed a Clutch fault they took the bike back and replaced the complete clutch without hesitation and delivered the bike back to Manchester. No complaints.